Frequently asked questions
All our products provide a manufacturer's warranty.
Ensure you have a record of your purchase such as a receipt and refer to the manufacturer's website for more details.
Contact us if you have any issues regarding the warranty or require clarification.
You will find the return policy of your item under the product description.
Email to firstname.lastname@example.org a clear photo(s) and the order number of the damaged goods within 7 days of receiving your delivery.
Keep your receipt or proof of purchase.
We will provide you a Reply Paid address to return the damaged goods at your local Australia Post Shop.
Better Electricians covers all of Sydney and as far as Wollongong to Central Coast.
To keep our product costs down and ensuring you get a better deal on your electrical products we only operate online and you can reach us through facebook chat, email and phone.
We provide as much product information and informative videos to help you make your decision on which products would best suit your needs.
Can't find your question here?
Reach out to us on facebook chat
Phone 02 4606 4906
Our team are here to assist you